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Get started using Microsoft Teams for VoIP.
Heads up! As of August 17, 2020, Microsoft Teams is the default softphone app for the university's VoIP system, including desk phones. This change was made to prepare for the discontinuation of Skype for Business in July 2021. We recommend all employees with VoIP service opt into Microsoft Teams for VoIP.
Do I Have Skype for Business or Teams?
- In the Teams app, click the Calls tab on the left. If your campus phone number is displayed, you are already using Teams for VoIP.
- In the Skype for Business app, the Dial tab will appear if your account is using it for VoIP. If no Dial tab appears, you are already using Teams for VoIP.
![App App](/uploads/1/3/4/0/134070211/960949367.jpg)
Note: Not all employee accounts are given access to make VoIP phone calls. Audio grabber free download for mac. If you believe you should have VoIP, but you do not see call options in either Teams or Skype for Business, you will need to complete the new phone request.
Bulk Add
Download adblock google chrome mac. Departments can request to have multiple users added to Teams at once. To get started, submit a ticket that includes the UARK usernames to be switched over.
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Known Issues
Switching to Teams will remove your ability to make and receive calls from the Skype for Business app.
Microsoft is working to improve compatibility between Teams and VoIP desk phones. https://stormbrown780.weebly.com/download-file-for-wabbitemu-on-mac-os.html. Future updates to the Teams app may resolve some or all of the below issues.
https://socalyellow456.weebly.com/blog/how-do-i-remove-an-app-from-my-mac. Settings that may not work properly when changed from the desk phone include:
- Status (Available, Away, Busy, etc.)
- Call Forwarding
- Delegate groups
- Favorites list
Note: Changes made to your Favorites list on your desk phone will not be reflected in your Teams app.
Online Meetings: https://newbunny797.weebly.com/office-for-mac-preview-download.html. You can join Skype for Business meetings from the Teams app, but features are limited. You can still use the Skype for Business app to join online meetings with all available features, such as screen sharing.
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Conference Calls: You cannot connect a Teams user to a conference call initiated in Skype for Business.